Privacy Policy

HPS Holding LLC (“HPS Holding,” “we,” “our,” or “us”) respects your privacy. This policy explains what information we collect when you use hpsholding.com or interact with us by phone or email, how we use it, and the choices you have.

Information we collect

We only collect what we need to do business with you:

• Contact information you submit through forms or emails: name, email, phone, property address, message content.
• Account & tenancy information for active clients and residents: lease documents, payment history, maintenance requests.
• Technical information automatically logged by our hosting provider: IP address, browser type, pages visited, referring URL.

How we use it

• Reply to inquiries and provide the services you asked for.
• Manage active client and resident relationships, including billing and maintenance dispatch.
• Comply with Texas and federal recordkeeping requirements.
• Maintain and improve the security and performance of this website.

What we do not do

We do not sell, rent, or trade your personal information. We do not run advertising or third-party marketing trackers on this site.

Sharing

We share information only with service providers who help us operate (for example, our accounting software, email host, and payment processor), and only as needed to perform their service. We may also disclose information when required by law or to protect our rights.

Retention

Inquiry messages are kept for 24 months. Client and tenancy records are kept for the duration of the engagement and at least seven years afterwards to satisfy Texas recordkeeping rules.

Your rights

You may request a copy of the personal information we hold about you, ask us to correct it, or ask us to delete it (subject to legal retention obligations). Contact us at support@hpsholding.com.

Children

This site is not directed at children under 13, and we do not knowingly collect information from them.

Changes

If we make material changes to this policy we will post the new version here and update the date above.

Contact

HPS Holding LLC · 1810 East Cedar Elm Drive, Arlington, TX 76012 · support@hpsholding.com · +1 (817) 692-3164.